OPEN Datacom monitors Key Performance Indicators, adjusting strategies as needed.

OUR SERVICES

  • On-site audits
  • Service benchmarking
  • Fresh Start training
  • Call center outsourcing
  • Legal compliance

TESTIMONIALS

We identify technology, training, and processes to take your business to the next level. 

EFFICIENCIES

OPEN Datacom uses surveys, interviews, and observation to conduct a comprehensive service audit.

Joseph Cassano

Plan B Technology

Business Consulting and Technology Services

 

SEASONED PROS

IMPLEMENT

Once we have executive buy-in, we oversee the implementation process from start to finish.

OPEN Datacom delivered everything they promised. Our customer satisfaction levels are at an all-time high!”

OUR CONSULTANTS HAVE BEEN EVERYWHERE – RETAIL TO WALL STREET. 

Our professional staff includes factory authorized technicians, a certified sales process engineer, and a customer retention expert. We have special expertise in datacom services, installation, and maintenance.

PLANNING

ASSESSMENT